Are You Ignoring this Godzilla-Sized Email Trend?

Mobile continues to take over the world. Here are some recent stats on email marketing and how you can apply them to improve your marketing results.

Litmus.com (Link: https://litmus.com/blog/have-webmail-users-gone-mobile/webmail-email-market-share-infographic) reported that the percentage of emails opened on a mobile device reached a new high of 51% last year. For webmail users such as Aol, Yahoo, Gmail and Hotmail, the mobile open rate bumps to 61%.

Have you looked at how your emails render on a smart phone? How much do people have to manipulate your content to be able to easily read it?

A study from Acxiom last year analyzed what people do if an email doesn’t look good on their phone:

- 70% delete it

- 28% use a computer

- 16% unsubscribe

- 9% try to read it

If you’re not taking advantage of a responsive design that displays your content based on the device it is being viewed on, you’re hurting your results.

Last year we switched our newsletter format to a responsive design. This means if you look at the newsletter on a desktop, you’ll see a two-column version. If you look at it on a smartphone, the left column is automatically suppressed so only the column with the stories displays which makes it much easier to read on a mobile device. Our internal study showed the average click through rate for the non-responsive design was 28.5% versus 31.3% for the responsive design.

How does that number translate into customers?

If you email 5000 newsletters and have a 25% open rate, the responsive design is helping an additional 35 people click through which can add up over time.

Some resources to help you with mobile email design:

1. See how your email looks on different devices

http://litmus.com/

http://emailonacid.com

2. How-To Guide to Responsive Email Design:

https://litmus.com/blog/the-how-to-guide-to-responsive-email-design-infographic

3. Free email templates:

http://www.emailonacid.com/blog/details/C13/600_free_email_templates

4. Responsive Email Design

http://www.campaignmonitor.com/guides/mobile/

About 1to1 News, LLC - Automotive Online Newsletters

Malinda Terreri is President of 1to1 News, LLC, an automotive newsletter service for car dealers that combines social media; automotive videos and articles; interactive contests; behavior-based marketing and a touch of humor to create automotive newsletters that average a 25% open rate and a 30% click through rate. 1to1News.com | (800) 879-8870
This entry was posted in Automotive Email Marketing, Automotive Newsletters, Automotive Sales Follow-up, Customer Rentention, Responsive automotive newsletters, Social Media and Newsletters. Bookmark the permalink.

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